Flow Settings

Last updated: March 31, 2026

Overview

Workflow Settings allow you to configure the behavior, visibility, access, and notification rules for a flow. To open Settings, navigate to your flow and click the Settings icon in the top-right toolbar.

The settings panel includes four tabs: General, Steps Visibility, Permissions, and Notifications.

General

The General tab defines the core identity and defaults for the flow.

Flow Name The display name for this flow. This is what team members will see when browsing or submitting requests (e.g., "Contract Review and Approval").

Flow Description A short explanation of what the flow does or who it's for. This helps requesters understand the purpose before they submit.

Priority Sets the default priority level that new tasks in this flow will receive. Priority can always be changed on a per-task basis. Available options are Low, Medium, and High.

Ownership – Users Defines which user is automatically assigned as the owner when a new task is created. If left unassigned, tasks will not have a default owner unless specified at the task level.

Signer Sets a default signer for signature steps in the flow. If no signer is specified at the task level, this default will be used.

Steps Visibility

The Steps Visibility tab controls whether requesters can see the individual steps of a flow as their task progresses.

Default Task Visibility Choose one of two modes:

  • Visible to Requester — All steps are visible to the requester by default. This can be overridden on individual steps.

  • Hidden from Requester — All steps are hidden from the requester by default. This can be overridden on individual steps.

Visible Steps When "Hidden from Requester" is selected, you can use this section to selectively expose specific steps. Click + Add step to choose which steps the requester will be able to see. Any step not added here will remain hidden.

Permissions

The Permissions tab determines who has access to this flow and what they can do within it.

Users Displays all users who currently have access to this flow. You can add new members by clicking + Add and selecting Everyone, specific Members, or Groups.

Each user or group is assigned one of three roles:

Role Description

Manager

Full control over every aspect of the flow

Collaborator

Can view the workflow and its contents

Requester

Can submit and view only their own requests

To remove a user or group, click the × next to their entry. To change a role, click the role dropdown next to their name.

Notifications

The Notifications tab defines which users are automatically notified when specific events occur during a task's lifecycle.

For each event, you can configure one or more recipient types: Owner, Assignee, Requester, or All.

EventDescription

New Assignee

Triggered when a task is assigned to someone

Task completed

Triggered when a task is marked as complete

Task cancelled

Triggered when a task is cancelled

Task owner changed

Triggered when the task's owner is updated

Task failed

Triggered when a task encounters a failure

To update who receives a notification for an event, click the dropdown next to that event and add or remove recipient types. Click × on a tag to remove a recipient from that event.